A woman’s experience with Amazon.com was far from simple.
After a decade of working at the Internet’s largest online retailer, she said she was told she couldn’t use her name in ads on the site.
She had no idea that ads would appear in her personal email account and in social media accounts.
Then, in February 2018, the federal government announced that Amazon was ending its privacy policies.
The government accused Amazon of breaking the law and fined it $5.2 billion.
In a news conference, Amazon said it was working on a plan to provide refunds to customers who purchased books through the website, but the move had not been finalized.
Amazon’s legal department issued a statement on Monday night saying that the company is “committed to doing everything we can to ensure the integrity and fairness of our products and services.”
The statement also said that Amazon would provide refunds and refunds to all eligible customers.